Returns & Refunds Policy
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At womensrunwayscout.com, we want you to love every purchase. If you’re not completely satisfied, here’s our hassle-free return process:
Eligibility Requirements
- 14-day return window from delivery date
- Items must be:
- Unworn and unaltered
- With all original tags attached
- In protective garment bags (if applicable)
- Proof of purchase required
How to Initiate a Return
- Log in to your account at womensrunwayscout.com
- Select “Start Return” for your order
- Print prepaid return label (U.S. only)
- Ship within 7 days of approval
Refund Details
- Processing time: 5-7 business days after receipt
- Refund method: Original payment form
- Original shipping fees non-refundable
- International duties/taxes non-refundable
Non-Returnable Items
- Final sale items (marked “Non-Returnable”)
- Swimwear (without hygiene liners)
- Personalized/custom designs
- Accessories without original packaging
Exchanges
Available for:
- Size exchanges (same style)
- Color exchanges (subject to availability)
- Store credit for international exchanges
Special Circumstances
For damaged/defective items:
- Report within 48 hours of delivery
- Provide photos of the issue
- We’ll cover return shipping and replacement
Important Notes
- Returns without authorization may be refused
- Refunds may be withheld until quality inspection
- Store credit never expires
For complete details, visit our Style Guide at womensrunwayscout.com.
This policy doesn’t affect your statutory rights. Luxury items may have natural variations that aren’t considered defects.